Support

Response Times

• I aim to answer all support requests within one business day.
• Sometimes it may take me a little longer – two business days at the latest.
• I answer support between 9am and 5pm GMT.

Example

• Support email sent at 7pm GMT on Friday.
• I aim to respond by 9am GMT on Tuesday.
• I guarantee a response by 9am GMT on Wednesday.

Support Form

Support Forum

You can also visit our support forums at http://lapsus.tenderapp.com.